Guest Experience Coordinator - Front Desk

DoubleTree by Hilton Bristol City Centre is seeking a personable Front Desk Agent to greet guests with warmth and deliver outstanding service at check-in. You will be the first point of contact, pass on information about facilities and promotions, and help guests feel welcome from arrival to departure.

You will work with colleagues to meet guest needs, manage enquiries, handle payments, and ensure accuracy of guest accounts while upholding GDPR and hotel policies.