Guest Experience Concierge Welcoming, Fast-Paced, Impact

The Midland Manchester is seeking a friendly Concierge to warmly greet guests, acting as an ambassador for Leonardo Hotels and your hotel. You will use your local knowledge to offer tailored recommendations and help guests make the most of their stay.

In a busy, guest-focused environment you'll coordinate requests, support colleagues across departments, and uphold the hotel's service standards with a warm, proactive approach to every guest interaction.