Guest Experience Concierge

The Club Company is seeking a friendly and efficient Receptionist to join our team at our Reading location, providing a welcoming experience for members and guests. You will be the first point of contact, greeting visitors, answering calls, and supporting front-of-house operations to ensure a tidy, professional environment.

Responsibilities include member registration, appointment scheduling for the admin team, processing payments, handling complaints, and promoting a smooth, high-standard