Guest Experience Ambassador Front Desk & Reservations

The Swan's Nest Hotel in Stratford-upon-Avon is seeking a friendly Front Office Associate to welcome guests and deliver outstanding service at check-in and throughout their stay.

You will be the first point of contact, explain facilities, maximise room sales, handle payments, and maintain accurate guest accounts while following GDPR guidelines. Join a team that values detail, IT skills and clear communication to create memorable experiences.