Guest Experience Advisor - Holiday Park Care

Posted 5 hours 6 minutes ago by Woodlake Trails

Permanent
Full Time
Other
Gwynedd, Caernarfon, United Kingdom, LL545
Job Description

Park Holidays UK is seeking a Customer Care Advisor to deliver exceptional guest service across our parks in England, Wales and Scotland. You will manage guest, owner and third-party interactions, resolve issues, and support onsite management teams.

The role involves handling support tickets, coordinating with contractors, keeping records, generating reports, and contributing to events. A strong focus on communication, attention to detail, and GDPR compliance is essential; weekend rota