Guardian Experience Lead - Customer Care & Retention

Job Search Place Limited is seeking a Guardian Care Executive to manage the guardian experience across its property portfolio. The role focuses on enhancing customer satisfaction and effectively resolving guardian complaints from move-in to move-out.

The ideal candidate will have a background in customer service or housing, possess strong communication skills, and be equipped to handle sensitive situations. A competitive salary between £30,000 and £38,000 per annum is offered, along with opportunities for professional growth.