Growth & Operations Manager, London, UK

This is not a maintenance role. You're one of the first two people in the UK, and your job is to go out, open doors, close deals, and turn your network into real, paying clients while making sure everything you sell actually runs well once it's live.If you already have two or three people in your network who'd be genuinely excited to hear from you about something like this, you're exactly who we're looking for.

What You'll Do Growth & Sales

• Own new business generation for heycater! London: prospect, pitch, negotiate, and close new B2B clients
• Build and work a real pipeline, you track it, you own it, you're accountable for it
• Turn your existing network in London catering and corporate events into signed business, not just warm conversations
• Represent heycater! at industry events and in direct outreach, you're often the first heycater! person a prospect ever meets
• Shape the London growth strategy with the Head of UK, and push for the moves that actually grow revenue

Client & Account Growth

• Own B2B client relationships end-to-end, with a clear eye on upsell and expansion revenue, not just retention
• Re-engage lapsed accounts and turn one-off orders into repeat business
• Translate client needs into operational reality, working closely with our partner network

And Operations

• Onboard and manage London catering/event partners so every order runs smoothly end-to-end
• Be the first point of contact when issues need solving fast
• Document workflows as we scale, and fix what's broken before it slows growth down