Groups Entrance Officer

Overview

Group Entrance Officer - Permanent Full-Time role

Location: Science Museum

Hours: 5 days a week

Pay: £13.85 hourly rate

Role Summary

Join Our Team as a Security Officer! We are seeking a vigilant and dedicated professional to help maintain a safe and secure environment for staff, visitors, and assets. You will monitor premises, conduct patrols, respond to incidents, and ensure security protocols are upheld. If you have strong observational skills, attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you.

Responsibilities

• Welcoming staff and visitors and creating a safe, professional atmosphere
• Conducting regular patrols and monitoring premises to prevent unauthorised access, theft, or vandalism
• Monitoring access points, CCTV, and handling security procedures
• Responding promptly to alarms, emergencies, and security incidents, taking appropriate action as needed
• Completing detailed reports on daily activities, incidents, and any security concerns
• Assisting in emergency situations, including evacuations and first aid support if required
• Adapting to different client sites - no two days are the same
• Responding calmly and confidently to incidents or concerns
• Working as part of a diverse, supportive team

What We Offer

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
• Learning & Development - progression opportunities, eLearning courses, on-site training, apprenticeships, and in-house training courses
• Health and Wellbeing - Life assurance, access to mental health support specialists
• Online GP access for you and dependents
• Financial support
• Discounts on hundreds of retail sites
• Opportunities for progression to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

Required Qualifications and Skills

• Current DS SIA Licence
• First Aid
• Proven experience in a security role or similar position
• Strong observational skills with the ability to identify and respond to security threats
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities
• Ability to remain calm and act decisively in high-pressure situations
• Flexibility to work various shifts, including nights, weekends, and public holidays

Desirable

• Completion of ACT (Action Counters Terrorism) awareness training

Additional Information

Interested? Apply now and secure your future with us. Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position; each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, see the sustainability page. Wilson James has been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites in the UK, we deliver tailored solutions and top-tier customer service. Joining Wilson James offers the excitement of working with diverse, vibrant clients in a dynamic workplace.

Internal Applicants: Wilson James supports career growth and internal mobility, with clear pathways and continuous skill development. If you are currently employed under TUPE terms and conditions, appointment to this role will be on Wilson James standard terms and conditions.