Graduate Complaints Investigator - FinTech

Lendable is hiring a Graduate Complaints Officer to start a career in operations within a financial services firm. You will join a structured training pathway to investigate and resolve complex customer interactions across loans, cards, and auto-finance.

You'll manage a live caseload early on, speaking with customers directly and learning to apply FCA regulation and DISP guidance. You will be supported by coaching and quality feedback as you develop in the role, with a focus on fair outcomes and