GP Receptionist

We are a forward thinking, patient centered training practice with a list size of 14,000 patients and a dedicated team of 32 staff. We are looking for an enthusiastic, IT literate individual to join us as a Receptionist, supporting both our patients and clinical team.

What We're Looking For

• IT literate applicant confident using clinical systems, email, and office software
• Strong communicator able to engage with patients and colleagues professionally
• Quick learner comfortable adapting to new systems and processes
• Enthusiastic team player positive, proactive, and supportive

Main Duties

• Front of house patient support - greeting patients, managing check ins, and handling queries
• Telephone and appointment coordination - answering calls, booking appointments, and signposting
• Administrative tasks - processing prescriptions, updating records, and supporting clinical staff
• Maintaining confidentiality - ensuring all patient information is handled securely
• We welcome both full time and part time applicants
• Applicants must be able to work at least between 8 am and 11 am
• Salary is negotiable, depending on experience

Background & Experience

• Previous experience working with computers
• Experience as a Medical Receptionist in a GP Surgery (desirable)
• Previous experience of customer care or dealing with members of public in a frontline role (desirable)

Qualifications

• Good general education with good numeracy and literacy skills
• Previous experience working with computers (already listed)

Person Specification

• Good communication skills, oral and written
• Good team working and interpersonal skills
• Attention to detail
• Flexibility and keyboard skills
• Well mannered and well presented
• Patient, tolerant, tactful and discreet
• Enthusiastic, honest and reliable
• Self motivating, initiative, prioritising tasks, and tolerance of stress (all desirable)

Immigration Status

• Must have valid visa with right to work in the UK
• Must be IT literate with good communication skills and able to multitask in pressured environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Benefits & Why Join Us

• Supportive, friendly, and experienced team
• A training practice environment with opportunities to learn and grow
• Ongoing development in clinical systems and primary care processes
• A modern, innovative practice committed to continuous improvement

If you are motivated, patient focused, and eager to develop your skills within a dynamic GP surgery, we would be delighted to hear from you.