Gov Admin Officer: Hearing Support & Service Coordination

Brook Street is hiring an Admin Officer in Leicester to support hearing activity and operations. The role involves answering calls, face-to-face assistance, and signposting customers to the right services using scripts and knowledge articles.

You will handle juries, listings, scheduling, and monitoring case files with strict data security. A DBS check will be required on onboarding and the position runs Monday to Friday, 9am-5pm, at a pay rate of £12.86 per hour.