Golf Travel Specialist

Posted 6 days 3 hours ago by Your Golf Travel

Permanent
Not Specified
Other
London, United Kingdom
Job Description

Your Golf Travel is the worlds largest golf travel specialist providing golf breaks and holidays across more than 3,000 locations in 22 countries, including the UK, Ireland, Europe, and beyond. Since our launch in 2004, we have seen swift expansion and now boast a team of over 180 professionals based in our offices in London, Brighton, St Andrews, and Killarney. Throughout this journey, we have established incredible relationships with our suppliers and customers, created an extensive array of exceptional travel products and experiences, garnered numerous awards and this is only the beginning!

What sets us apart? Our people. Our team members are the heart of our organisation, and by joining us, you will become part of an exceptionally talented, driven, passionate, collaborative, and entrepreneurial group in golf travel. Together, we are making significant strides in the industry and solidifying our status as the world's premier golf travel company.

Our travel specialists are dedicated to providing exemplary customer service while crafting customised golf holidays for our clients. In this role, you will manage the complete booking process for customers, incorporating accommodations, flights, transfers, and tee times. We are on the lookout for enthusiastic individuals who share a love for travel and are excited to join one of the UK's leading niche travel brands.

Do I need to be a golfer? Not at all.

We primarily operate as a travel company, with golf being just one aspect of our offerings. If you're eager to learn, we'd be thrilled to equip you with all the knowledge you need about our product; however, we can't promise you'll become the next Tiger Woods. What we truly seek is a genuine passion for travel and an eagerness to learn.

What You'll Be Doing:
  • Handling daily inquiries through phone calls and emails with enthusiasm.
  • Engaging in insightful conversations with customers to build lasting relationships and gain insights into their ideal experiences.
  • Offering personalised recommendations for top-notch destinations, accommodations, golf courses, and auxiliary services (like buggies and club rentals), while emphasising the unique features that cater to their needs to streamline the booking process.
  • Aiming to achieve targets and key performance indicators (KPIs) with a determined approach.
  • Coordinating with hotel and golf course reservation teams to verify availability and finalize bookings.
  • Constantly enriching and maintaining an extensive understanding of our offerings through continuous training and personal exploration.
What We're Looking For:
  • Outstanding natural sales talent coupled with a passion for customer service.
  • Driven by targets and results.
  • You love connecting with people and having impactful conversations.
  • A collaborative team player who takes pride in delivering an exceptional customer experience.
  • Meticulous with a keen eye for detail.
  • Experience in the travel sector is a bonus, but not necessary.
  • A true passion for travel that shines through.

Your Golf Travel are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Why Join Us?
  • Annual Leave - 25 days holiday, increasing by 1 day per year of service (up to 28 days), plus the option to buy back up to 5 extra days each year.
  • ️ Amazing Travel Perks - Enjoy familiarisation trips to top golf and holiday destinations in the UK and overseas, plus exclusive discounts on golf holidays, flights, and hotels.
  • Recognition & Rewards - Be part of our annual company away trips for top performers and benefit from structured training and personalised development plans.
  • ️ Exclusive Brand Discounts - Save on top golf and sports brands, including Taylormade, Under Armour, and Ping.
  • Health & Wellbeing - Subsidised health club memberships, a fully funded Employee Assistance Programme (EAP), and a Cycle to Work scheme.
  • Sustainable Travel Benefits - Access our Electric Car scheme with Octopus EV and make your commute greener.
  • Growth & Development - Receive honest feedback, regular coaching sessions, and the opportunity to grow within a dynamic and supportive team.
  • Compensation Package: £24k per annum, increasing to £25k upon completion of probation, increasing to £26 upon completion of 12 months, plus commission on all of your sales

Ready to help us deliver world-class golf travel experiences?
Apply now and go the extra yard with us.