Global Technical Support Engineer - Databases & Cloud

Jobgether is representing a partner company in Ireland seeking a Technical Customer Support Engineer. You will join a globally distributed Support Engineering team serving customers across EMEA and beyond, handling tickets, chats, Slack, calls, and video meetings while troubleshooting production issues in databases, OLAP, and cloud-native SaaS.

The role involves collaboration with Engineering, Product, Support Services, and Go-to-Market teams, creating technical content, and mentoring colleagues