Global Soft Services Transformation Lead

Amazon UK Services Ltd. is seeking a Soft Services FME to lead the design and implementation of global soft service standards across cleaning, waste, pest control, and landscaping for thousands of facilities.

You will drive data-driven improvements, set performance metrics, and partner with regional teams to optimize vendor delivery while ensuring regulatory compliance. The role focuses on transforming service delivery at scale, leveraging AI and analytics to reduce cost, improve quality, and