Global Service Delivery Engineer - IT Support & Events

A leading sports organization is seeking a Service Delivery Engineer to provide technical support for global users, manage queries, and ensure efficient troubleshooting for technology systems. The ideal candidate will have 3-5 years of experience in a 2nd Line Support role, strong customer service skills, and the ability to work effectively in a dynamic team environment. Additional knowledge in Windows and MacOS systems, ITIL practices, and technical documentation is essential.