Global Product Services Manager - Wealth & Premier Solutions

Overview

If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are seeking a Wealth and Premier Solutions (WPS) Global Product Services Manager to collaborate across business lines, drive process improvements, and help shape the future of our wealth and banking products. If you're passionate about making things work better, building connections across teams, and delivering real impact for clients, this is your chance to step up and grow within HSBC.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

Responsibilities

• Design, operationalise, and embed new WPS product target operating models across multiple HSBC businesses, markets, and products
• Lead the end-to-end design, enhancement, and governance of the WPS Global Product Operating Framework
• Manage third-party identification, onboarding, contracting, and oversight processes, ensuring alignment with risk management frameworks
• Drive product lifecycle management optimisation using digital solutions and cross-functional alignment
• Assess new global product applications for operational readiness as part of the product governance process
• Manage and execute business change initiatives and resolve issues impacting multiple markets or products

Qualifications

• Understanding of Private Banking, Wealth Investment, and Retail Banking products, including their end-to-end lifecycle management
• Knowledge of the product governance process
• Experience supporting the design of target operating models and writing procedures, operating instructions, and/or frameworks
• Proven record of delivery across multiple markets, with familiarity in Agile methodology and the change management lifecycle
• Ability to operate effectively in ambiguous and matrixed structures across countries and time zones, with strong stakeholder influencing skills
• Strong understanding of regulatory frameworks, operational risk, and front-to-back processes

Additional Information

If you are an HSBC Contractor and wish to apply to this role, click here.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser -

EEO and Diversity Statement

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Accommodation and Support

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