Global IT Support Senior Manager - Drive SLA Excellence

Posted 1 day 2 hours ago by GoGlobal

Permanent

Full Time

I.T. & Communications Jobs

Not Specified, United Kingdom

Job Description

GoGlobal is seeking a Senior Manager, IT Support to lead our global IT support team. You will manage six engineers across APAC, EMEA and the Americas, ensuring IT support for around 450 staff and driving continuous service improvements.

The role blends operational delivery with strategic improvements, including automation and AI. You will report to senior leadership and shape IT service excellence across regions.