Global Head of Customer Success & Growth

BlueOptima is seeking a Global Head of Customer Success to lead a scaling CS function and report to the CEO, shaping the strategy across sales, marketing, and product. You will drive retention, growth, and customer outcomes for Fortune 500 clients and global teams.

You will manage a team of 7, establish accountability, and partner with cross-functional leaders to align resources with customer needs, ensure high satisfaction, and identify new revenue opportunities while maintaining a fast-paced,