Global Enterprise CS Leader - Strategic Accounts
Posted 9 days 7 hours ago by Sedna
Permanent
Full Time
Other
London, United Kingdom
Job Description
Sedna is seeking an Enterprise Customer Success Manager to own high-value Premier and Strategic accounts globally. This senior, autonomous role requires executive presence and the ability to shape renewal and expansion conversations in partnership with Sales.
You will monitor account health, develop success plans, and coordinate cross-functionally to drive Net Revenue Retention and growth across Premier accounts. This is a pivotal role in Sedna's customer success strategy.