Global Digital CX & Service Delivery Lead

8722-DePuy International Limited Legal Entity seeks a Senior Manager, Digital Solutions to lead the international digital customer experience, overseeing EDI/DSOS, OCR, SFDC, and Genesys while driving data driven decisions. You will shape the capability roadmap, manage a matrix team, and collaborate across Commercial, Customer Service, Supply Chain, Finance and Technology to deliver impact.

The role requires strong analytical skills, experience leading large programmes, and proficiency in