Global CX Manager - Scale Trust & Experience

Whatnot seeks a Manager/Senior Team Lead, CX (International) to lead and scale our global CX operations. You will mentor Team Leads and CX agents, ensuring efficient operations, strong user experiences, and compliance with new launches and policies.

Build dashboards, improve processes, and drive cross-functional collaboration to deliver outstanding support across markets. The role emphasizes hands-on investigations, analytical decision-making, and a scalable approach to CX at a growing global