Global CX Lead - Systems, Strategy & Scale

Marloo, a growing AI partner for financial advisers, seeks a global CX leader to own inbox operations, coach a distributed team and shape the customer experience across markets. You will build systems, scope internal tooling with engineering, and drive reductions in ticket volume by addressing root causes.

The role combines strategic leadership with hands-on execution, requiring a track record of improving CX, cross-border team development, and strong communication to align product, engineering