Global CX & Insight Lead

A leading global insurer seeks a Customer Experience and Insight Manager to enhance the Global Customer Experience Strategy through data-driven insights. This role involves overseeing research projects, collaborating across teams, and presenting compelling narratives to drive customer-centric actions. The ideal candidate will have a strong background in research and insight, excellent analytical skills, and experience in market research. The position offers a supportive environment focused on career development and inclusivity.