Global CS Delivery Excellence Lead

Airbnb, Inc. is seeking a Delivery Excellence Manager based in Ireland to lead a global delivery function. This senior role focuses on people leadership, operationalization of CS programs, and cross-functional collaboration with product, analytics, and operations teams.

You will drive initiatives, shape the delivery operating system, and uphold high standards of service across frontline and partner sites. The role requires extensive experience in operations, strong leadership, and the ability to