Global CRM Campaign Specialist

Overview

We're seeking a dynamic Global CRM Campaign Specialist to support the delivery of CRM campaigns across lead generation, customer engagement, and retention. Your mission: drive customer value and help us hit our channel and business OKRs through data-driven, creative, and compliant CRM execution.

Key Responsibilities

You'll be instrumental in shaping and executing global CRM campaigns. Your role will include:

• Collaboration: Partner with global CRM teams, local markets, and business units to align campaigns with organizational OKRs.
• Data & Insight: Use customer data to inform strategy, optimize performance, and tailor messaging to target audiences.
• End-to-End Delivery: Manage cross-market CRM campaigns using SFMC Content Builder or Taxi for Email, ensuring timely and impactful execution.
• Creativity: Craft compelling CRM copy and select aspirational imagery that aligns with brand guidelines and tone of voice.
• Tools & Tech: Utilize platforms like SFMC, Taxi for Email, MovableInk, and Adobe Creative Cloud to enhance campaign quality and personalization.
• Compliance: Ensure all campaigns meet GDPR and local regulatory standards, safeguarding customer data with precision.

Skills & Experience Required

We're looking for a developing professional who brings both expertise and curiosity:

• University degree or equivalent experience
• 2+ years in global CRM campaign development (agency or client-side)
• English language required, Norwegian beneficial
• Proficiency in SFMC is essential
• Experience with tools like Taxi for Email, Litmus, Email on Acid, MovableInk is a plus
• Strong command of Adobe Photoshop
• HTML and AMPscript knowledge desirable
• Ability to juggle multiple complex campaigns across markets
• Calm under pressure, with exceptional stakeholder management skills
• Creative flair for writing and email design
• Ruthless prioritization in fast-paced environments

Attributes We Value

• Ownership and accountability
• Solution-oriented mindset
• Integrity and professionalism
• Growth through learning and sharing
• Constructive feedback culture
• Collaborative spirit

Why Join Us?

You'll be part of a global team driving innovation in CRM. We offer a vibrant, inclusive culture, opportunities for growth, and the chance to make a real impact across markets.

What we offer

• A dynamic and inclusive work environment where your ideas are valued
• Opportunities for professional and personal development
• Staff rates on our ships for you and your family
• Hybrid working arrangements, minimum 2 days in the office to support work-life balance
• A competitive benefits package

Ready to bring campaigns to life on a global scale? Apply now and let's shape the future of customer engagement together.