Global Crisis Operations Leader

Posted 27 days 16 hours ago by Expedia

Permanent
Full Time
Other
London, United Kingdom
Job Description

Expedia Group is seeking a Global Crisis Operations Manager in London to lead crisis response across brands, manage a distributed team, and drive AI-enabled improvements. You will coordinate cross-functional partners and maintain governance of playbooks and SOPs.

You will guide analysts across time zones, ensure coverage during surge events, and develop talent through structured ramp plans and ongoing coaching.