Global Chief Underwriting & Claims Officer

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Global Chief Underwriting & Claims Officer Apply locations London, UK; Singapore, Singapore; time type Full time; posted on Posted 30+ Days Ago; job requisition id R14446

Job Title

Global Chief Underwriting & Claims Officer

Job Description

The Role

The Global Chief Underwriting and Claims Officer, Protection, is a key leader of Pacific Life Re's Protection business globally. You will oversee the performance of Underwriting and Claims teams worldwide and participate in the Global Protection Executive Committee (GPEC) to shape the overall strategy.

In this role, you will ensure that each market's VP of Underwriting and Claims reports directly to the local protection lead, and you will work closely with these VPs to maintain high standards and balance decision-making with organizational goals. You will promote best practices and set a global vision for underwriting and claims, aligning with company strategies and technological advancements.

You will lead initiatives in digital transformation, predictive underwriting, and data analytics, collaborating with strategic teams and third-party providers like UnderwriteMe. Your leadership will be crucial in developing and executing the global protection strategy in coordination with the GPEC and the broader leadership team.

Key responsibilities include:

• Providing strategic leadership for underwriting and claims functions globally.
• Setting and communicating policies and strategies for new business and claims management.
• Ensuring strong governance, risk management, and a culture of continuous improvement.
• Fostering collaboration across technical teams such as Pricing and Medical Analytics.
• Representing Pacific Life Re's underwriting and claims expertise in the industry.

Qualifications & Expertise:

• Minimum 10 years' experience in life insurance underwriting and claims, with multi-market knowledge.
• Strong influencing, negotiation, and leadership skills.
• Proven track record in strategic change management and client relationship building.
• Deep understanding of risk frameworks and controls.

Working For Pacific Life Re

We value diversity and support our employees' growth through benefits, social activities, and community involvement. Our culture emphasizes work-life balance, achievement, and fun.

Benefits (For Permanent and Fixed Term Employees)

• Stakeholder Pension Scheme

• Life Assurance

• Subsidised Gym Membership

• Private Medical Insurance

• Season Ticket Loan

• Eye Care

• Employee Assistance Programme

• Group Income Protection

• Wellness Benefits

We support diversity and inclusion, providing accommodations during recruitment for applicants with disabilities.

Pacific Life Re Values

Our vision is to innovate and challenge industry standards globally. With offices across continents and over 1000 employees, we foster an inclusive environment where everyone can thrive.