German-Speaking Customer Advisor - Tickets & Support

Posted 3 hours 48 minutes ago by Aegeurope

Permanent
Full Time
Other
England, United Kingdom
Job Description

AEGEurope seeks an enthusiastic customer service professional to resolve enquiries and sell tickets for AXS and clients. You will deliver a professional experience across telephone, email, social media and live chat, covering calls, queries and complaints while aiming for first point resolution.

Based in our Birmingham office, you will contribute to a fast-paced team, maintain empathy under pressure, and support the brand with proactive, customer-centric service.