Genesys Cloud & CCaaS Professional Services Engineer

A leading cloud solutions provider in the United Kingdom is seeking a Professional Service Engineer to enhance customer experiences with GenesysCloud solutions. The ideal candidate will have a solid understanding of cloud-based solutions, particularly within a CCaaS environment. Responsibilities include onboarding clients, documenting specifications, and supporting operational readiness. The role requires strong communication skills and a passion for customer satisfaction as you work on projects varying in size and complexity.