General Secretary - Newtownards

General Secretary - Newtownards - South Eastern Health and Social Care Trust

Join the South Eastern Health and Social Care Trust in Newtownards as a General Secretary, supporting the delivery of vital services within the Mental Health Directorate. This role plays an important part in ensuring the provision of efficient, effective and comprehensive secretarial support across the service.

About the role:

• £12.75 per hour
• 33 hours per week
• Mon, Tues, Wed 8.30 - 5.30, Thurs off & Friday 9-5
• Location: Ards Community Hospital
• Temporary position for 12 months
• Deadline for receipt of completed applications is 1PM on Friday 24th July 2026. However you can register your interest for future vacancies by applying today.

What you'll be doing in this role:

• Provide an efficient and effective secretarial and administrative service to Mental Health Professional staff.
• Undertake a range of admin support duties including maintenance and ordering of stock/non stock items, photocopying, filing, provision of typing and admin support to the team.
• Word processing/producing reports.
• Act as point of contact between service users, carers, staff and external agencies to ensure a full and efficient service.
• Make and receive telephone calls and take appropriate action.
• Maintain records both manual and computerised in an accurate and timely manner and in accordance with local policies and procedures.

What you'll need for this role:

• 4 GCSE's Grades A-C to include English Language (or equivalent Qualification) plus one year's secretarial/admin/clerical experience. OR,
• NVQ Level 2 in Administration (or equivalent qualification) plus one year's secretarial/admin/clerical experience. OR,
• 2 Year's secretarial/admin/clerical experience. AND,
• RSA/OCR Stage II Text Processing Part I and Part II (or equivalent/ above qualification). OR,
• 12 months word processing experience, to include typing and formatting of reports and letters. AND,
• Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK.
• Requires the ability to show resilience and professionalism when handling sensitive information and communicating with callers who may be experiencing significant emotional distress, crisis, or challenging circumstances.

Riada Resourcing is an equal opportunities employer.