General Manager NEW Restaurant Associates Posted yesterday Competitive London Operations
Posted 1 day 1 hour ago by Chartwells Independent
We are seeking an experienced and motivated General Manager to lead our well-established hospitality venue. This is a fantastic opportunity for a confident leader who thrives in a customer-focused environment and enjoys delivering exceptional service standards while driving commercial success. With a Monday to Friday schedule, this role offers a rare work-life balance not often found in hospitality.
You will oversee a close-knit team, ensuring smooth day-to-day operations, consistent quality and a welcoming atmosphere for every guest. You will play a key role in developing the business, shaping the customer journey and supporting the team to perform at their very best.
Key Responsibilities- Lead, train and motivate a small, dedicated team to deliver outstanding service
- Oversee daily operations including staffing, service standards and venue presentation
- Manage stock control, supplier relationships and operational reporting
- Analyse performance figures to drive efficiencies and commercial improvements
- Build strong customer relationships and champion a positive, memorable experience
- Ensure all health, safety and compliance procedures are upheld to the highest standard
- Competitive salary package
- Monday to Friday working pattern
- Supportive leadership and a collaborative team culture
- Opportunities for career development and training
- Employee benefits including discounts and complimentary refreshments
- Previous management experience within hospitality or a customer-focused business
- A strong leader who communicates clearly and positively
- Highly organised with excellent attention to detail
- Calm during busy periods and adaptable to change
- Passionate about guest satisfaction and operational excellence
If you're ready for a new challenge where your leadership and ideas can make a genuine impact, we would love to hear from you.