General Manager

The Arts Club is one of London's most prestigious private members' clubs, offering exceptional hospitality, dining, and cultural experiences in the heart of Mayfair. We are currently seeking an experienced and passionate Brasserie General Manager to lead the day to day operation of our Brasserie and deliver outstanding service standards across the department.

About the Role

As Brasserie General Manager, you will be responsible for overseeing the full operation of the Brasserie, ensuring exceptional guest experience, strong financial performance, and effective team leadership. You will work closely with senior leadership to drive operational excellence while maintaining the high standards expected within The Arts Club.

This is a hands on leadership role suited to someone with strong hospitality experience, excellent people management skills, and a genuine passion for food, service, and member engagement.

Key Responsibilities

• Oversee the daily operation of the Brasserie to ensure smooth and efficient service
• Lead, motivate, and develop the Brasserie team
• Manage recruitment, training, rotas, payroll, stock control, and ordering
• Maintain exceptional guest and member experience standards
• Monitor departmental performance and operational reporting
• Ensure compliance with company procedures, health & safety, and licensing regulations
• Drive team engagement, retention, and development through effective leadership
• Work collaboratively with senior management and attend weekly operational meetings
• Support revenue growth through service excellence and upselling initiatives

About You

We are looking for someone who:

• Has previous experience in a senior restaurant or brasserie management role within luxury hospitality
• Demonstrates strong leadership and operational management skills
• Is highly organised, proactive, and commercially aware
• Thrives in a fast paced environment and remains calm under pressure
• Has excellent communication and relationship building abilities
• Is passionate about delivering exceptional hospitality experiences
• Leads by example with professionalism, integrity, and positivity

In return we offer fantastic rewards and benefits (T&C's apply)

• Private medical benefits via Medicash
• Discount in over 800 retail outlets via Reward Gateway
• Discounts on food & beverage in our restaurants and sister businesses
• Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
• Enhanced sickness pay
• Life assurance
• Long Service Awards
• An exciting range of learning and development programmes
• Enhanced maternity pay
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Employee assistance programme
• Birthday day off

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Compensation: Competitive salary