General Manager

Overview

Reports to: Operations Director

At Rileys we are extremely proud of our heritage as the home for sport since 1878. Rileys sports Bars are the UK's most loved sports venues, with fabulous cue sports, darts, table tennis and to watch all of the action on our big screens, fantastic environment and bags of community spirit. We operate clubs throughout the UK, and our vision is simply to become the best sporting and participation experience in the UK.

Our people are our champions and are the key to our success at Rileys. If you love sport and have ambition to have fun, we want to hear from you.

Who you are

• You are the real deal with charisma guiding and growing a business where everyone is proud to be a part of.
• You are premier league!
• You will be a natural born leader, understanding the huge privilege of driving and developing a team.
• You uphold the highest standards of integrity and you are conscious of the impact you have on everyone around you.
• You have a big heart and genuinely care for your team first and can always be relied upon.
• You are hands on, leading by example and bringing your expertise and positive energy to every challenge; you know life is short, so you make every minute count.
• Compassionate and authentic, creating an environment where your teams can be themselves.

Responsibilities

• You make it your business to deeply know your team and community, injecting fun and energy into everything you do.
• Working in partnership with your management team, your approach will focus on coaching, developing and nurturing your team.
• You instil trust in your team to ensure the business runs like clockwork when you aren't there.
• You run the business like you own it, never compromising, always knowing your budgets and how to reach them (no surprises).
• You can handle details, but you also know when to step back and provide clear vision.
• You are courageous and willing to admit mistakes, humble enough to know you don't have all the answers.
• You are conscious of the impact you have on everyone and everything, both positively and negatively.
• First-class service is your priority; you are prepared to seek tough feedback, working closely with the Support Team to raise standards and exceed expectations.
• Create a safe environment where people can have fun and escape reality, creating unforgettable memories.

Benefits

• Flexible shifts - to fit around other important things in life
• Never a dull moment - fun, laughs and lifelong friends
• Team socials - work hard, play hard
• Discounted or free food on shift
• Wagestream
• Refer a friend bonus scheme £150 to £300 depending on role
• Career development