General Manager

As General Manager, you'll have the freedom to succeed in building a business to be proud of, while developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example to ensure our customers and teams have a great experience.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We're the place to laugh with friends, spend quality time with family, and enjoy all that is great about a community pub - the food, the drink, the service, and the atmosphere.

Additional Information

We're all about rewarding our team's hard work, that's why

You'll receive a competitive salary, pension contribution, and additional benefits including:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we offer training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - enjoy a weekend away without breaking the bank.
• Refer a friend - earn up to £1,500 when they are placed in a role through your referral!
• Wagestream - access your wages before payday for when life happens.
• Retail discounts - up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more

Qualifications

What you'll do as a General Manager

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team to deliver exceptional experiences for our customers.
• Recruit and develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards and ensure customer and team safety at all times.
• Please note that successful candidates will need to already have, or be able to acquire, a personal license.

What you'll bring

• Very high standards and attention to detail in all aspects of running a successful pub.
• Excellent communication and leadership skills, with a knack for engaging with people.
• Business savvy, with a keen eye for P&L control.
• You embrace individuality and care for others, your pub, and the environment.
• Previous success at the General Manager level is desirable, from hospitality, retail, or other fast-paced backgrounds; a positive attitude and outlook are essential!
• Keen to learn and thrive when succeeding at new challenges.