General Manager

Full-time • Front of House • 45.00 Hours per week •

Searcys is seeking an experienced and inspiring General Manager to lead operations at one of our flagship event venues. This is a hands-on leadership role for someone passionate about delivering seamless event experiences, exceeding client expectations, and driving commercial success.

The King's Fund is an independent charitable organisation working to improve health and care in England.

Searcys is proud to work alongside The Kings Fund, providing high-end hospitality and catering for their prestigious event calendar.

As a General Manager, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (depending on role)
• Access to discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venues
• Discount off overnight stays in London
• Your birthday off to celebrate in style
• A day off to volunteer or give back to the charity of your choice

There is an exciting opportunity for a General Manager to join Searcys during a pivotal time in the company's development.

You may be required to work some evenings at larger events.

Job type: Full Time

Key Responsibilities:

1. Set an annual budget in line with company targets and deliver forecasts and yearly goals.
2. Monitor monthly and quarterly targets to ensure full-year objectives are met.
3. Develop strategic plans to drive profitable sales and improve standards.
4. Recruit, motivate, develop, and manage venue staff to achieve objectives.
5. Ensure resource planning maximizes opportunities to meet budget and retain staff.
6. Communicate client and company expectations across all levels of the venue.
7. Build and maintain professional relationships with clients and stakeholders.
8. Maintain accurate financial control systems and ensure full use of the Evolution software system.
9. Provide financial information promptly and accurately to Support Office and leadership.
10. Adhere to banking and cash security procedures in line with company policy.
11. Achieve a minimum score of 90% on European Safety Bureau and 5-star scores on EHO visits.
12. Meet statutory and company requirements for Health and Safety, Food Safety, and environmental legislation.
13. Conduct Food Safety and Health & Safety Risk Assessments and maintain hygiene and safety standards.

Minimum Requirements:

• 5+ years of management or leadership experience, with success in leading and developing teams.
• 5+ years of experience in hospitality and events sectors.
• Experience managing a P&L.
• Proven track record of achieving sales and performance targets.
• Flexibility to work evenings, weekends, and holidays.
• Experience managing large-scale management teams.

Searcys, founded in 1847, offers the opportunity to be part of London's most prestigious events, gaining insights and mentorship from experienced colleagues, and being part of a storied legacy in hospitality.

A career with Searcys provides pride and a sense of belonging within a company with a rich history and established reputation.