General Manager - London

General Manager

Location: London
Salary: £50,000 - £55,000 + incentives

A high-energy, quality-led pizza concept in London is looking for a General Manager to take full ownership of the site. This is not a standard GM role - it needs someone who can lead from the front, build a proper team, and drive both culture and performance in a fast-paced, high-profile environment. Backed by serious culinary pedigree and positioned as a flagship site, there is clear ambition to grow this into a multi-site business. The right person will play a key role in that journey.

The Role

• Full ownership of the restaurant - guest experience, team, operations and commercial performance
• Set the tone on the floor - visible, hands on leadership with high standards across every service
• Deliver a consistent, high-quality guest experience from start to finish
• Run all day to day operations including rotas, floor planning, service flow and compliance
• Build, develop and retain a strong team - culture, accountability and progression are key
• Take full responsibility for P&L - revenue, labour, costs and profitability
• Drive sales through upselling, events, private dining and smart reservations management

The Person

• Proven General Manager from a quality-led, independent or premium hospitality environment
• Strong operator - understands both the floor and the numbers
• Hands on leader - leads from the front and sets standards in real time
• Commercially sharp - knows how to drive revenue and protect margin
• Culture builder - able to recruit, develop and retain strong teams
• Detail focused - nothing slips, especially in a high-volume environment
• Passionate about food and genuine hospitality - not just service, but experience
• Comfortable in a fast paced, growing business with clear ambition

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Job Tenure: Permanent