Gateway Assessor to Generalist Advice Caseworker

Citizens Advice BANES is seeking an experienced Gateway Assessor to fast-track through the Generalist Adviser training programme within 6 months, delivering direct advice to the public and handling casework on social welfare law issues.

After successful completion, you will move to a Generalist Advice Caseworker role with a starting salary of £35,689 per annum, plus London allowance, with interviews on 6 October 2026.