Garden Centre Management - Manager

Job Description

Posted Monday 13 April 2026 at 00:00

Your primary responsibility will be to provide management support to one of our award winning Garden Centres.

Working closely with the Operations Manager to help the business to succeed.

Rota: Full time, 40 hours with alternate weekend working.

Main duties and responsibilities:

• New ideas for building sales and profit are generated and effectively communicated to teams.
• Ensure excellence of customer service is achieved throughout the centre.
• Work closely and effectively with product managers to ensure purchasing is within the company product range.
• Constructive participation in all management meetings.
• Excellent standards of merchandising and housekeeping are maintained in accordance with company guidelines.
• Liase closely with Product Managers as part of the annual range review process.
• Understand the business plan and actively participate in delivering its goals.
• Create performance monitors - product, service and people performance - and review regularly.
• Appropriately plan and utilise department resources to achieve targets.

To be successful in this role, we are looking for people:

• Proven experience of working in a similar role within a retail environment is essential.
• Organised, self disciplined, with a positive, collaborative attitude.
• Plant and Sundries knowledge is essential.

Rewards & Benefits

• Employee Discount - 50% in restaurants and 20% in garden centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
• Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
• Bonus - We reward employees with a non contractual bonus at Christmas based on the profit of the company in any financial year (first year dependent on start date).
• Pension - Defined Contribution Pension Plan for new employees; company matches qualifying contributions.
• Attendance reward - One day holiday added for 100% attendance after a full financial year of service.
• Made A Difference Scheme (M.A.D.) - Monthly reward for outstanding customer service or initiatives that grow the business.
• Learning & Development - A wealth of learning opportunities to enhance skills and confidence.
• Birthday - After 6 months service if birthday falls on contracted day, leave early (holiday policy applies). After 2 years service, receive a £25 Squires gift voucher.
• Cycle2Work scheme - After 1 year service, 25-39% saving on new cycling equipment, cost deducted over 12-19 months.
• Child's first day at school - After 1 year service, work late and leave early on child's first day of school.
• RHS Membership or a Tree / Shrub - After 1 year service, choose a tree or shrub up to £50 value or an RHS membership.
• Employee Assistance Programme (EAP) - After 2 years service, eligible to join obtaining wellbeing resources.
• Retirement - After 15 years service, contracted hours reduced by a fifth while pay remains same for final 3 months.
• Free Parking - Available to all employees in designated parking areas on site.