Gaming Supervisor
Posted 2 hours 7 minutes ago by The Rank Group
As a Gaming Supervisor, you'll dive headfirst into the hustle and bustle of the gaming world. Your main goal is to excite and entertain our customers. You will play a pivotal role in the success of the live gaming operation by leading, supporting, and managing the gaming team to ensure that customers receive an unparalleled experience.
This involves optimizing operational efficiency, guaranteeing an adequate supply of gaming products, and maintaining accurate departmental records and documentation to meet compliance regulations.
Additionally, you will foster a positive, dynamic work environment to motivate the team, ensuring smooth operations and high levels of customer satisfaction. Your leadership directly impacts the overall gaming experience, making it enjoyable and seamless for all.
Work conditions: This role operates within a 24/7 casino environment and requires flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Skills & Experience Needed- Prior experience operating and inspecting casino games.
- Current PFL issued by the Gambling Commission with aspirations to acquire a PML.
- Demonstrated ability to lead, support, and develop a team in a fast paced gaming environment.
- Strong customer facing skills; confident, approachable, and able to create a welcoming atmosphere.
- Solid understanding of UK Gambling Commission regulations.
- Rewards that keep the excitement going - team incentives, competitions, and everyday perks.
- A strong start - induction, ongoing learning, and support to hit the ground running.
- Work with energy and variety - each day offers new challenges and real impact.
- High standards, achieved together - team support to reach ambitious goals.
- Room to grow and move forward - opportunities to progress within Grosvenor Casinos and The Rank Group.
Grosvenor Casinos and The Rank Group celebrate individuality and welcome applications from all backgrounds. If you need adjustments during the application process, please let us know.