Functional Analyst/Technical Business Analyst

Senior Functional Analyst/Technical Business Analyst

55,000-65,000

St Albans - One day a month in office. (some meetings may require additional ad-hoc days)

A Functional Analyst is sought to join a Tech for Good organisation, to assist with the scoping of Technical Specs for Developers as part of a large scale programme of work.

This is an exceptional opportunity to make a real impact within a transformative technical environment. The successful candidate will serve a critical role in interpreting, converting and recording system architecture and technical specifications for software development and ongoing enhancement initiatives. Working across cross-functional teams, you will leverage specialist expertise in technology, process analysis, business strategy, and operations to build robust systems aligned with technical architecture and development standards.

In this pivotal role, you will:

• Develop comprehensive requirement specifications and establish priorities for technical projects using business and systems analysis.
• Develop detailed process diagrams including workflow charts, process maps, and functional specifications.
• Convert specifications from product managers and solution architects into development-ready features and user stories.
• Perform analysis to identify enhancement opportunities and deliver effort estimation using Agile practices.
• Communicate specifications to both technical and business stakeholders, ensuring comprehensive coverage of system and performance requirements.
• Establish and sustain effective working relationships with technical and business stakeholders.
• Balance conflicting priorities working closely with product managers, architects and developers to achieve stakeholder consensus.
• Review and enhance business processes to improve efficiency and effectiveness from a technical standpoint.
• Support User Acceptance Testing, Data Migration, and advanced troubleshooting activities.
• Ensure all system modifications align with enterprise IT, architecture, and development frameworks.
• Support technical architecture and development of systems, including databases, reporting platforms, and system integrations.
• Oversee assessments and deployments of large, sophisticated system applications across multiple platforms and locations.

We are looking for a candidate who possesses:

• Detailed knowledge of Business Modelling and Analysis, preferably within a Salesforce environment.
• Proven experience in an IT Business/Systems/Functional Analyst capacity including requirement elicitation, documentation, estimation, and development team support.
• Background in assessing and deploying sophisticated enterprise systems with comprehensive technical knowledge of IT solutions.
• Strong grasp of Agile software delivery practices and structured project management approaches.
• Outstanding verbal, presentation and written communication abilities with capability to build effective relationships with senior stakeholders.
• Strong analytical capabilities with ability to perform effectively under pressure in fast-paced product environments.
• Background in process analysis, documentation, effort estimation and systems requirement specification.
• Familiarity with Salesforce platform applications would be highly advantageous for this position.

This is a challenging yet highly rewarding opportunity to play a crucial role in driving technical excellence and system innovation. We offer an environment with autonomy and empowerment with a focus on outcomes, a competitive salary, excellent benefits, and the chance to work in a collaborative environment where your technical expertise will be highly valued.

Hurren and Hope are our dedicated Talent partners, sharing our passion for positive change and values of honesty and transparency. Unsolicited approaches from recruiters will be directed to them, along with unsolicited resumes, please approach Mark Hurren in the first instance.