Full Time Supervisor, Tommy Hilfiger - Southampton

About the Role

We are looking for a Store Supervisor to lead our retail team and ensure an exceptional customer experience.

Responsibilities

• Ensure the efficient running of the shop floor to achieve high levels of customer service, sales and profit.
• Support the management team in personnel, product & merchandising functions, business processes and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Communicate marketing and sales promotions to staff.
• Drive shop floor sales and exceed store targets through motivating the team and providing an exemplary store journey.
• Foster a positive store experience and treat all customers and colleagues fairly.
• Support team in delivering the business strategy and ensuring consistent training on product knowledge and store maintenance.
• Achieve company standards/goals for personal sales results: sales vs budgets, sales per hour and units per transaction.
• Perform manager on duty functions, manage store opening/closing functions and the sales floor.
• Build a talent pool for key positions, including possible successors.

About You

• Previous supervisory or specialist experience within a premium or luxury brand.
• People management skills and ability to resolve conflict.
• Effective communication and relationship building abilities.
• Team player who recognises and celebrates contributions of others.
• Confident in giving feedback that promotes positive behavioral change.
• Adaptable, energetic and authentic, showing a clear presence on the shop floor.
• 'Can do' approach and initiative to find store solutions.

What We Offer

• A competitive and comprehensive benefits program including protection, peace of mind and flexibility for associates.
• Commitment to inclusion and diversity; qualified applicants are considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Equal Opportunity Employer

PVH Corp. is an equal opportunity employer and considers all applicants for employment based on their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.