Frontline Social Care Call Handler

A local authority is hiring a Call Handler in Colwyn Bay to provide essential information, advice, and assistance regarding adult social care services. The role requires clear communication and a sensitive approach to vulnerable individuals. Applicants should have experience in customer-facing roles and be able to accurately record information. A willingness to attain NVQ Level 3 in Customer Care is preferred. Full-time hours of 37 per week are expected. Apply by 24th March 2026.