Frontline IT Support Analyst - Service Desk

A technology services company in Guildford is seeking a 1st Line IT Service Desk professional to provide internal support across multiple sites. The ideal candidate will possess strong communication skills and customer service experience, along with general IT knowledge. Responsibilities include handling technical incidents, logging helpdesk submissions accurately, and working collaboratively within a flexible team environment. Full-time roles involve shift patterns between 8am and 6pm.