Frontline Housing Triage Advisor

A leading recruitment agency is seeking a professional to provide triage services for homelessness and housing-related inquiries in Redditch. The successful candidate will assess housing needs, provide advice in line with legislation, and make timely referrals to specialists. The role demands strong communication skills, experience in a related field, and a commitment to customer-centred service delivery. Work will involve assessing urgent cases and facilitating access to temporary accommodation.