Frontline Helpline Advisor - Child Welfare

A recruitment agency is hiring a Helpline Advisor in Belfast for a permanent position with a focus on child welfare. Responsibilities include handling initial calls, assessing risks, and providing support through the NSPCC Helplines. Candidates should have strong customer service skills, a calm demeanor for sensitive conversations, and proficiency in Microsoft Office. The role offers a salary of £24,479 annually plus allowances, working 35 hours per week in a supportive environment.