Frontline Archives & Records Customer Advisor

Posted 1 hour 32 minutes ago by Work For Scotland

Permanent
Not Specified
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description

National Records of Scotland is seeking Customer Services Officers to help and support customers in accessing information, records and historical archives. You will work onsite in front of house roles, assisting with technology use, retrieving records, scanning, and ensuring records are accessible.

You will also process entries to public registration records and handle telephone and email inquiries, contributing to a flexible team and supporting multiple departments as required.