Front Office Supervisor - New City of London Hotel

Posted 1 day 15 hours ago by B. Europe Hotels Private Collection B.V.

£60,000 - £80,000 Annual
Permanent
Full Time
Hospitality & Tourism Jobs
England, United Kingdom
Job Description
Salary, Location & Working Hours

Salary: £29,050

Location: Sir Devonshire Square, City of London

Working Hours: Full time (40 hrs)

Welcome to Sir Devonshire Square - a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the first UK hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe's coolest neighbourhoods. Having opened in September, we're now looking for a Front Office Supervisor who can lead by example, support the team with a smile, and keep the day shift running smoothly.

What You Can Look Forward To
  • Extra time for you - Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
  • Mind & body perks - Free fitness classes and a supportive environment
  • Financial wellbeing - Enhanced sick pay, retail discounts, and great rates on stays across our hotels
  • Feel good moments - Paid volunteer day and regular team socials
  • Room to grow - Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Front Office Supervisor
  • Act as the go to person for daytime Front Desk operations
  • Support and lead the team to deliver exceptional guest experiences
  • Respond to guest needs with confidence and empathy, even during unexpected situations
  • Keep communication smooth and clear with all departments
  • We see this role as developing into a Duty Manager
What We Are Looking For
  • 2+ years of experience in a Front Office role, ideally in a lifestyle or boutique hotel
  • A people first approach - someone who supports and empowers the team
  • Strong attention to detail
  • Excellent communication skills and calm decision making in high pressure moments
  • Flexibility to work shifts, including weekends, bank holidays and some overnights

Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.

Our Hiring Journey
  1. Quick 15 minute call with People & Culture
  2. Meet our Front Office Manager
  3. If it feels like the right match, we will send you an offer
Ready to Help Us Create Unforgettable Stays the Sircle Way?

Apply now and join us in making everyday service feel extraordinary.

We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at - we are here to help.

Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.