Front Office Agent United Kingdom Motel One Edinburgh-Princes from 4/30/2026

# Front Office Agent United Kingdom Motel One Edinburgh-Princes Full-time from 4/30/2026United KingdomYour tasksThe focus of this role is on the professional care of our hotel guests - from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following: Looking after our guests, including check-in and check-out Reviewing and processing bookings, overbookings and options Invoicing, including managing payments, as well as cash transactions and cashing up Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails) Gaining interdepartmental insights into new areas of activity by working in our multicultural teams This role is offered on a fixed-term basis from July - December 2025Whether you are a hotel professional or changing careers - you will fit in here! Because personality and hosting skills are our priority. You will also: Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry Be open and communicative and have a solid command of English Be a team player and willing to provide assistance across departments - we achieve our results together Our attractive benefitsBonus programThe better guests rate their stay, the higher the bonus for the entire team.Personal and professional developmentGet off to a great start with comprehensive onboarding, annual training and coaching at One University.Build an international careerOur national and international hotels or new openings offer numerous career opportunities.Celebrate togetherWhether it's summer party, Christmas party or our annual international football tournament - we celebrate successes together with the team.Affordable accommodation throughout EuropeSecure benefits! With affordable staff rates in our hotels throughout Europe and in New York as well as other attractive discounts.Cost-effective and sustainable commutingYou can choose between a public transport allowance or a free bicycle. Benefits of working at Motel One Edinburgh-Princes We are accessible by all major trains, trams and buses. Look great in seasonal uniform items matching the latest fashion trends. Enjoy 2 annual parties per year with external meetings and activities in-between. Make use of an excellent staff rate across 90+ hotels in Europe and the USA. Travel to Munich for internal training events with a focus on your personal development. Work in other cities supporting the One Family across Europe.