Front of House Supervisor
Posted 12 days 10 hours ago by Boparan-Restaurant-Group
Lead the Front of House Team at Our Dynamic Restaurant Hub!
Join the Revolution in Dining!
At Our Restaurant Hub, we're redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed's Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We're not just serving meals; we're creating memorable experiences for every guest.
As a Front of House Team Leader, you'll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You'll lead by example, driving our team to deliver top tier service while maintaining the vibrant, welcoming atmosphere we're known for.
Key Responsibilities- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends.
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work life balance and offer flexibility to suit your needs.
We're looking for passionate leaders who drive excellence and have the ambition to shape unforgettable dining experiences.
Location: The Restaurant Hub in Tamworth, located upstairs in the Sainsbury's Supermarket on the Ventura Retail Park, overlooking the store and offering a convenient spot to unwind before or after a full day of shopping.