Front of House Receptionist VA2685

AnabasWelcome is a premium guest experience specialist dedicated to creating warm, seamless, and memorable moments across corporate environments. Rooted in five star hospitality principles, we elevate every interaction-from arrival to farewell-through thoughtful service, intuitive anticipation, and an unwavering commitment to delivering exceptional guest experiences.

Our purpose is simple: to bring the art of hospitality into the workplace, crafting environments where clients, visitors, and colleagues feel genuinely welcomed, cared for, and valued.

The Opportunity

We are seeking an experienced and polished Front of House Receptionist to join our team. This role is ideal for someone with previous front desk experience-preferably within a corporate environment-who thrives in a professional, client facing setting.

You will be the first point of contact for visitors and staff, setting the tone for a welcoming, seamless workplace experience.

Location: Central London

Hours: Full time, Monday-Friday (40 hours per week)

Key Responsibilities

Front Desk Excellence

• Deliver a warm, professional welcome to all visitors
• Manage incoming calls and direct enquiries efficiently
• Maintain a clean, organised, and professional reception area

Client & Visitor Experience

• Act as an ambassador for our client's brand and values
• Assist with enquiries, providing accurate information or directing appropriately
• Offer refreshments and ensure a comfortable, positive waiting experience

Internal Collaboration

• Coordinate meeting room bookings and visitor schedules
• Work closely with colleagues across departments
• Support the Front of House Manager with internal events and initiatives

Professionalism & Initiative

• Anticipate needs and proactively enhance the guest experience
• Handle busy periods and unexpected situations calmly and efficiently
• Maintain discretion and confidentiality at all times
• Uphold a polished and professional appearance

About You

• Previous receptionist or front desk experience (corporate preferred)
• Hospitality experience (hotel or restaurant) considered at minimum
• Excellent verbal and written communication skills
• Strong organisational skills with the ability to multitask and prioritise
• Friendly, confident, and naturally engaging personality
• Resilient under pressure and adaptable in a fast paced environment

What We Offer

• 28 days holiday (including Bank Holidays)
• Employee Assistance Programme
• Company events
• Ongoing training and development opportunities